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PECB ISO-22301-Lead-Implementer Exam Syllabus Topics:
Topic
Details
Topic 1
- Preparation for a BCMS certification audit: This section measures the skills of ISO lead implementation Managers in preparing for a BCMS certification audit.
Topic 2
- Evaluation of the performance of a BCMS based on ISO 22301: This section measures the skills of ISO lead implementation Managers in monitoring and evaluating the performance of a BCMS. Candidates will learn to conduct internal audits, and management reviews, and assess the effectiveness of the BCMS against established criteria.
Topic 3
- Initiation of a BCMS implementation: This section measures the skills of ISO lead implementation Managers and focuses on the initial steps of implementing a BCMS. It covers understanding ISO 22301 requirements and the components of a BCMS.
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PECB ISO 22301 Lead Implementer Certification Exam Sample Questions (Q64-Q69):
NEW QUESTION # 64
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meet customers' needs while promoting healthier lifestyles. Central to its mission is a commitment toupholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to uphold its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
In Scenario 3, at which level did the organization evaluate the effectiveness of the training activities?
- A. At an organizational level.
- B. At an individual level.
- C. At a team level.
Answer: B
Explanation:
Effectiveness Evaluation of Training
* ISO 22301 Clause 7.2 emphasizes the need to evaluate competence at an individual level to ensure that personnel understand their roles within the BCMS.
* Measuring engagement and performance against training objectives reflects individual assessments.
Tailored Learning Outcomes
* Evaluating effectiveness at an individual level ensures that training gaps are addressed, fostering organizational resilience and improving competency.
NEW QUESTION # 65
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
What did Initar conduct to identify the source of the problem?
- A. Comparative analysis
- B. Audit follow-up
- C. Root cause analysis
Answer: C
NEW QUESTION # 66
Scenario:
NexTech Innovations, a dynamic tech startup located in Seoul, South Korea, is renowned for its advancements in artificial intelligence and robotics. Serving a global clientele, NexTech encountered a sudden obstacle when a critical supplier abruptly ceased operations, disrupting their supply chain and threatening their ability to deliver products on schedule. Recognizing the need for resilience, NexTech initiated the implementation of a robust business continuity management system (BCMS) based on ISO 22301.
NexTech's top management established a project team of five members and appointed Rebecca, the lead operations manager, as the project manager. The BCM team was tasked with the effective implementation of the BCMS in line with ISO 22301 requirements. Rebecca worked with the top management to analyze the internal context of the company to define the BCMS scope, focusing on assessing and determining who is responsible for coordinating and managing activities at different organizational levels.
The project team divided the implementation project into smaller tasks, identifying the personnel, equipment, and materials needed for each. Rebecca personally handled resource allocation to implement and support the BCMS. Meanwhile, the top management ensured active involvement and commitment at all levels of the organization to enhance the BCMS's effectiveness.
Rebecca and the team drafted and published the business continuity policy on the company's website. However, some employees found the technical jargon challenging to understand, so comprehensive training sessions were held to address this issue. These measures strengthened NexTech's resilience and enhanced client trust by proactively addressing potential disruptions.
Based on Scenario 4, the top management of NexTech ensured the involvement and commitment of all levels of the organization. What did they achieve?
- A. Fostering ethics and integrity
- B. Engagement of personnel
- C. Segregation of duties and responsibilities
Answer: B
NEW QUESTION # 67
What is a disadvantage to appointing an employee of the organization as project manager for the implementation of the BCMS?
- A. Might be seen as a threat by the employees.
- B. Might require a trial-and-error approach.
- C. Might be limited to unforeseen circumstances.
Answer: A
NEW QUESTION # 68
Scenario:
Alex, the project manager of the BCMS implementation project at Company ZY, developed a process to identify the required resources for establishing the BCMS. He discovered that the company lacked a well- integrated communication and information system and also needed additional office space to accommodate new hires.
What resources did the company need?
- A. Infrastructure and logistic resources
- B. Human and equipment resources
- C. Equipment and financial resources
Answer: A
Explanation:
Identifying Needed Resources:
* Clause 7.1 of ISO 22301 discusses the need to ensure adequate resources for BCMS implementation, includinginfrastructure(e.g., communication systems, office space) andlogistics(e.g., workspace for new hires).
Analysis of Company ZY's Needs:
* The scenario indicates a lack of a well-integrated communication system and additional office space requirements, both of which fall under infrastructure and logistics.
Comparison with Other Options:
* Equipment and Financial Resources (Option A):Equipment and financial resources are crucial but not explicitly highlighted in the scenario.
* Human and Equipment Resources (Option C):Human resources were not a primary focus in this scenario.
Conclusion:
* Infrastructure and logistic resources are the most appropriate answer based on the scenario.
NEW QUESTION # 69
......
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